Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. Please contact our support team within 60 minutes of placement to request any changes.
Are your materials sustainably sourced?
Patrick James is committed to ethical fashion. We partner with suppliers who prioritize organic cotton, recycled fibers, and fair labor practices.
How should I care for my Patrick James garments?
Each item includes specific care instructions on the inner label. Most of our premium knitwear requires cold washing or professional dry cleaning.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout.
Do you offer gift wrapping services?
Yes, you can select our signature gift packaging option during the checkout process for a small additional fee.